1
Contact us by phone first
The first step is a short conversation. This clarifies whether the service is suitable for your project and what exactly needs to be prepared.
How to order
How to order.
The steps are arranged so there is clarity from the start about what is needed and how the work can move forward most easily.
Before production
The more precise the request is, the easier the work moves forward.
- The first call quickly clarifies whether the service is the right fit for the specific project.
- The email request keeps dimensions, processing details and notes together in one place.
- If anything is unclear, it is settled before work on the parts begins.
2
Prepare the request
After the call, the request is sent by email in an ordered format. This reduces the risk of mistakes and saves repeated clarifications.
Request spreadsheet
After we clarify the order by phone, you can download the spreadsheet, fill it in and send it by email.
Download the spreadsheet3
Clarification if needed
If anything in the request needs to be completed or clarified, this is handled in time before work on the parts begins.
4
Production
After confirmation, the order enters production. Under certain conditions we can also take urgent orders within 3 working days.
5
Pickup or delivery
The finished parts are collected on site or delivery for Sofia is organized when that is the practical option.
6
Easier future orders
Once we have already gone through the process together, future requests are usually prepared faster and more easily.
Why the request is sent by email
This keeps the information together and ordered. It reduces the risk of omissions and makes the execution more reliable.
If something is unclear
If you are not sure how to prepare the request, call us first. We will explain what is needed for the specific case.
Filling in the spreadsheet
Visual guide for the request spreadsheet.
When you are ready to place an order, call us first.
We will tell you what needs to be sent and help avoid unnecessary backtracking.